IndiGo introduces gender-neutral ‘Mx’ option for flight bookings

IndiGo, holding a 62% share of the domestic market, took steps towards inclusivity by introducing the gender-neutral honorific ‘Mx’ for passengers. This initiative complemented existing benefits and recruitment programs aimed at the LGBTQ+ community. The airline, as of March 2024, had over 36,860 permanent employees, including over 240 individuals with disabilities in customer-facing roles.